Hello from Marin! Using the contact form below is the best way for our team to assist you. Email correspondence is greatly preferred over phone calls, as

• We often need to receive or send photos to clarify questions, and this can only be done over email.
• We often need to send web links, and this can only be done over email.
• We often use customer service inquiries to reference over and over again. If further questions arise about your bike or accessory, we can easily find this in an email.

Before you click "send," did you check out our FAQ page? We have a ton of answers there, and your question may have already been addressed.

For instance, warranty. Your local Marin dealer is the only place to go to initiate a warranty claim. You can read what is and what is not covered here on our warranty page.

Your Marin dealer is also the best resource to ask for bike availability, parts replacement/upgrades, local trail information, and determining the proper frame size, among other things. Bike shops are fun, we love them, and their friendly staffers can answer all of your questions. Find your local dealer on our dealer locator.

Are you Insta-famous and want to help promote Marin Bikes in your own unique, internet influencer way? Marin knows influencers are a great way to spread the word about Marin. Submit a well written proposal to include at least all the basic info: be clear with what you want to do, how you’re going to do it, and the benefit to you and Marin for this partnership. Please include your handles on all of the platforms you are active on.

And finally, if you have a technical question about your Marin bike, please include your model name, year and serial number as this will better help us answer your question.

We work diligently to reply to your messages in a timely manner, but it may take a few days due to high volumes of inquiries.

Thanks for your understanding. Happy trails!